approach 21st century skills: 3 clusters Digital Literacy Workplace Culture Innovation and Adaptation computational thinkingbasic ICT skillsmedia literacyinformation skills communicationcollaborationself-regulationsocial and cultural skills problem solvingcreativitycritical thinking intergenerational learning & reciprocity Every learner is a teacher and vice versa. keeping employees on board keeping the same job with the same employer job-creating a new job with the same employer making a meaningful transition into a new employer